Our website address is: https://senseia.co.uk.
At Senseia, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we handle the personal data we collect, use, and store, including data collected when you use our website at https://senseia.co.uk. It also outlines your privacy rights and how the law protects you, including how we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Additional information may be provided on specific pages of our website, for example, where we collect personal data. You should also refer to those notices for further details.
This privacy policy aims to provide you with clear information on how Senseia collects and processes your personal data, whether you are using our website, purchasing services, or contacting us by phone or email. It supplements any other privacy notices we may provide and is not intended to override them.
Our website may include links to third-party websites, plug-ins, and applications, such as links to our social media pages. Clicking on these links or enabling such connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policies of any third-party websites you visit.
Personal data refers to any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different types of personal data, including:
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract or provide the requested services. In such cases, we may have to cancel a service you have with us, but we will notify you if this is the case.
We collect personal data in the following ways:
We will only use your personal data when the law allows us to. Below are the purposes for which we may process your data and the legal bases for doing so:
We may use your personal data to send you marketing communications about our services. You will only receive such communications if you have opted in or if you represent an organisation that has purchased services from us. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
We take appropriate technical and organisational measures to protect your personal data from being accidentally lost, used, accessed, altered, or disclosed without authorisation. Access to your personal data is limited to employees, contractors, and third parties who need it for business purposes and are subject to confidentiality obligations.
We have procedures in place to deal with any suspected data breaches and will notify you and the Information Commissioner’s Office (ICO) where legally required.
Your personal data may be transferred outside the UK if we use third-party service providers (e.g., cloud storage providers) that operate internationally. Whenever we transfer your data outside the UK, we ensure it is protected by implementing safeguards such as:
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. In some cases, we may anonymise your data for research or statistical purposes, in which case it may be used indefinitely without further notice to you.
Under UK data protection laws, you have the following rights:
To exercise any of these rights, please contact us using the details below.
For the purposes of this website and the information collected through it, Senseia is the data controller responsible for your personal data. If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: dataprotection@senseia.co.uk.
Address: senseia, c/o L.Rose, 53 Basepoint Business Centre, Rivermead Drive, Swindon, Wilts, SN5 7EX
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. However, we would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and up to date. Please inform us of any changes to your personal data during your relationship with us.
This privacy policy will be reviewed annually to ensure it remains up to date and compliant with applicable laws.
This version reflects UK-specific privacy laws and ensures compliance with the UK GDPR and Data Protection Act 2018. Let me know if you need further adjustments!
Basepoint, Rivermead Drive, Swindon, Wilts, SN5 7EX
